Careswitch is now part of Paradigm.
New Meet the new Looper

Home care software with a team built in

Careswitch runs your schedule, billing and payroll. Looper works inside it, taking tasks off your team’s plate, running routine work on its own and writing alongside you. A person approves everything it does.

Book a demo See a day with Looper
Visiting Angels
“This system ROCKS! Paradigm moved years of our WellSky data into Careswitch and demoed our own agency back to us within days after we’d signed. Now Looper knocks out in minutes what used to take my whole morning, and their team bills the VA, long-term care, GUIDE, and private pay—over 100+ clients a week—without me touching an invoice. I ask for something, it ships that week. It replaced my software, my billing company, my bookkeeper, and half my to-do list.”

Krystle Harrell

Office Manager, Visiting Angels Rock Hill, SC

A Friday with Looper

Looper works where your team already does: in Tasks, Documents, Loops and Command Center. Here is one ordinary day in the office, start to finish.

  1. Command Center

    Ask how next week looks

    Ask a question in everyday words. Looper answers with your agency’s real numbers, in tables and charts, and only sees what you are allowed to see.

  2. Tasks

    Hand off the overtime check

    Assign a task to Looper the way you would to a coworker. It looks up the schedule, checks the hours and links the caregivers involved, usually in a minute or two.

  3. Tasks

    Review what it found

    Looper moves the task to In Review with a plain answer and a report of every step it took. Nothing is finished until a person marks it complete.

    A task Looper finished: eight caregivers over 36 hours this week, waiting for review

  4. Documents

    Plan weekend coverage together

    Ask Looper for a table of open weekend shifts right in the document while your coordinator writes notes beside it. The table keeps itself current, so nobody works from a stale list.

  5. Forms

    Collect the yearly safety attestation

    Send a form to every caregiver at once. Each person fills it in and signs on the page or on their phone, and you watch the answers come in.

  6. Loops

    Let the Friday check run itself

    Say “every Friday at 4 PM, check for unsigned timesheets” and Looper sets up the loop. From then on it runs on schedule and hands the results to a person to review.

  7. Documents

    Leave with numbers that stay current

    The weekly hours report Looper built shows today’s numbers whenever anyone opens it. There is nothing to re-run or re-export on Monday.

    A weekly hours dashboard with totals, trends and a chart of hours by week
Looper settings: the daily briefing, memory, who can use Looper, and tasks

You stay in charge

Looper is a teammate with clear limits, set by your agency.

It works as the person who asked
Looper only sees and changes what that person is allowed to in Careswitch, never more.
A person approves every task
Work Looper finishes waits In Review until someone checks it and marks it complete.
It shows its work
Every task comes with a work report: what Looper looked up, what it changed, and what to double-check.
You can read what it remembers
Looper learns how your agency works. Admins can read that memory and delete anything wrong.
Admins decide who uses it
Choose which roles can ask Looper, use Command Center or hand it tasks, or turn hand-offs off entirely.

Everything your agency runs on

Looper works on top of a complete home care platform: the schedule, the people, the billing and the books, in one place.

A caregiver and an older woman sharing tea at a kitchen table

Caregivers

Profiles, the caregiver app, shifts and clock-ins, and payroll exports.

A caregiver helping an older woman shop for groceries

Clients

Care plans, scheduling, and billing for private pay, VA and long-term care.

A caregiver standing beside an older man in a wheelchair

Operations

Locations, exceptions, profit targets, reporting and team chat.

Your software and your billing team, together

Careswitch is part of Paradigm, home care’s third-party payer experts. Run your office on Careswitch, and Paradigm’s billing team can take VA, Medicaid and long-term care claims off your hands too. Paradigm doesn’t get paid until you do.

Billing with Paradigm
Home care providers working with Paradigm
4,000+
One agency’s VA claims, paid in
14 days down from 75
Absolute Care Services
“The software company we used before Careswitch was bad at communication—it was a struggle to try and get any help when we needed it. The team at Careswitch is amazing at communication and responds quickly whenever we have questions. They always work hard to resolve our problems in a timely fashion. We’re excited to continue working with Careswitch; we share their belief that AI is the future of home care administration.”

Lawrence Kihanya

CEO, Absolute Care Services