Privacy Policy

Careswitch, Inc. (“Careswitch” or the “Company”) is committed to protecting the privacy of your information. This Privacy Statement describes Careswitch’s Web site privacy practices.

Web Site Covered

This Privacy Statement covers the information practices of www.careswitch.com.

Information Collected

Careswitch offers a variety of services that are collectively referred to as the “Services.” Careswitch collects information from individuals who visit the Company’s Web site (“Visitors”) and individuals who register to use the Services (“Customers”).

When expressing an interest in obtaining additional information about the Services or registering to use the Services, Careswitch requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, Careswitch requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). Careswitch may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About Careswitch Customers.”

As you navigate the Company’s Web site, Careswitch may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web site (such as the Web pages viewed and the links clicked).

Use of Information Collected

The Company uses Data About Careswitch Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.

The Company may also use Data About Careswitch Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company and its partners, such as information about promotions or events.

Careswitch uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Services.

Careswitch uses Web Site Navigational Information to operate and improve the Company’s Web site. The Company may also use Web Site Navigational Information alone or in combination with Data About Careswitch Customers to provide personalized information about the Company.

Web Site Navigational Information

Careswitch uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web site (“Web Site Navigational Information”).

Public Forums, Refer a Friend, and Customer Testimonials

Careswitch may provide bulletin boards, blogs, or chat rooms on the Company’s Web site. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Careswitch is not responsible for the personal information you choose to submit in these forums.

Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web site. When using the referral program, the Company requests the friend’s name and email address. Careswitch will automatically send the friend a one-time email inviting him or her to visit the Company’s Web site. Careswitch does not store this information.

Careswitch may post a list of Customers and testimonials on the Company’s Web site that contain information such as Customer names and titles. Careswitch obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

Sharing of Information Collected

Careswitch may share Data About Careswitch Customers with the Company’s service providers so that these service providers can contact Customers and Visitors who have provided contact information on our behalf. Careswitch may also share Data About Careswitch Customers with the Company’s service providers to ensure the quality of information provided. Unless described in this privacy statement, Careswitch does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.

From time to time, Careswitch may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Careswitch, the Company may share Data About Careswitch Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). Careswitch does not control our business partners’ use of the Data About Careswitch Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

Careswitch uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

Careswitch reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

Communications Preferences

Careswitch offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to support@careswitch.com. Customers cannot opt out of receiving transactional emails related to their account with Careswitch or the Services.

Correcting and Updating Your Information

Customers may update or change their registration information by logging in to their accounts at https://www.careswitch.com. Requests to access, change, or delete your information will be handled within 30 days.

Security

Careswitch uses appropriate administrative, technical, and physical security measures to protect Data About Careswitch Customers.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that Careswitch transfers the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by Careswitch. If you click on a third party link, you will be directed to that third party’s site. Careswitch strongly advises you to review the Privacy Policy of every site you visit.

Careswitch has no control over, and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Only persons age 18 or older have permission to access the Service. The Service does not address anyone under the age of 13 ("Children").

Careswitch does not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If Careswitch becomes aware that Personal Information from a children under age 13 has been collected without verification of parental consent, Careswitch will take steps to remove that information from our servers.

Changes To This Privacy Statement

Careswitch reserves the right to change this Privacy Statement. If you continue to use Careswitch after the changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your concent to the new policy.

Contacting Us

Questions regarding this Privacy Statement or the information practices of the Company’s Web site should be directed to support@careswitch.com.