Caregiver Management
Make every shift go according to plan.
Streamline the administrative tasks across every step of the care delivery process so that your caregivers can do what they do best—take care of people.
Employee Profiles
Keep employees organized and compliant
Caregivers are the foundation of every home care business, and in the era of AI-powered software, quality employee data is critical for decision makers.
- Employment Records
- Track employment status, important dates, recruitment method / source.
- Base Pay Rates
- Set default base pay rates for live-in and hourly shift work.
- Activity and Notes
- Record and track notes for employee record keeping purposes.
- Profile Connections
- Link and define relationships between any two profiles in your workspace.
- Documents
- Easily upload and store important employee documents.
- Custom Roles
- Assign customizable roles to control access and enhance security.
Capture comprehensive caregiver matching criteria
Go beyond traditional dropdown and checkbox inputs. Use free-form text to capture detailed insights about employees, and let our AI assistant instantly retrieve this information on command.
AI Employee Analysis
Our AI Assistant thrives on free-form text. Ask who's available, who can work with large pets, who can work with a Hoyer Lift, and more.
Track and manage caregiver qualifications
Securely upload, monitor, and manage credentials with issue and expiration dates. Set up automatic renewal reminders and assign notification recipients to ensure qualifications remain current.
AI Compliance Monitoring
Stay ahead of upcoming expirations and renewals. AI can help you identify employee qualifications that need attention.
Boost your productivity today
Ready to see what modern home care operations can look like? Lets talk.
Schedule CallMobile Apps
Simple. Secure.
No internet required.
Our thoughtfully designed caregiver app makes it easy for even the least tech-savvy individual to clock-in, document care and clock-out.
- Accessibility Controls
- Increase text size or turn on dark mode for low-light, making navigation effortless and reducing strain.
- HIPAA Compliant
- All data handling within the app meets HIPAA standards for privacy and security.
- Offline Mode
- Access features without internet; automatic syncing ensures seamless care continuity when back online.
View and Track Assignments
Keep caregivers on schedule and prepared for each visit.
Shift Offers
Offer shifts and track responses.
Electronic Visit Verification
Confirm caregiver visits with GPS.
Push Notifications
Schedule changes, new shift offers, and important reminders.
Care Documentation
Prevent errors and omissions with intuitive, required tasks.
HIPAA-Compliant Chat
Send secure messages to employees.
Shift Management
Simplify shift management and review
Speed up shift management with features designed to help review, correct, and prevent inaccuracies, reducing adjustments for billing and payroll.
Prevent service errors and documentation gaps
Tailor shift documentation settings to the precise needs of clients and payers. Receive real-time notifications on shift attendance to reliably meet all service requirements and client expectations.
Operations Management
Learn more about tailoring Careswitch to fit your business policies and workflows.
Automatically review and identify critical shift exceptions
Define your business rules and let AI review shifts. Compliant shifts proceed to invoicing, while exceptions are flagged for quick resolution, significantly improving billing and payroll processes.
Exception Monitoring
Automatically review shifts and monitor employee compliance with the power of AI.
Fine-tune and finalize shifts before billing and payroll
View detailed summaries of each shift, including all billable and payable items, quantities, and rates. Easily confirm that shifts have been completed as planned and make any final adjustments before processing billing and payroll.
AI Shift Resolution
Need to correct an issue for billing or payroll? Leverage our AI assistant to adjust shifts with text or voice commands.
Payroll Exports
Export payroll data to your favorite 3rd party software
Enhance your workflow with our flexible payroll data export feature. Easily customize exports to fit various third-party software.
Simplify caregiver management today
Ready to see what modern home care operations can look like? Lets talk.
Schedule Call